Skip to main content

    AI & Chatbot Notice

    Sali International Women's Hospital uses an automated chat assistant on this website to share general information. The use of AI is governed by the HPCZ Guidelines for the Integration of AI in Healthcare in Zambia.

    What our chatbot is

    Our chat assistant is an automated tool β€” not a doctor, nurse, or any qualified healthcare practitioner. It can share general information about our services, opening hours, and educational topics.

    What our chatbot is not

    The chatbot does not diagnose conditions, prescribe medication, provide emergency advice, or replace a clinical consultation. Any clinical decision requires a consultation with a qualified Sali practitioner.

    Emergencies

    Do not use the chatbot for emergencies. For urgent care call +260 966 498 532 or attend your nearest emergency facility.

    Data and transcripts

    Conversations may be stored to improve service quality, monitor safety, and support clinical handover where a patient consents to follow-up. Stored data is processed in line with our Privacy Policy.

    Human oversight

    Educational content surfaced by AI tools on this site is reviewed by qualified Sali clinicians before publication. AI outputs that resemble diagnosis or treatment advice are blocked.

    Services described on this page are provided by Sali International Women's Hospital in Lusaka, Zambia, subject to Zambian law, facility licensing, practitioner assessment, and clinical suitability.

    This website provides general health information for educational purposes only. It does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider. Use of this website does not establish a doctor–patient relationship.

    Registered with the Health Professions Council of Zambia (HPCZ) | Licensed by the Ministry of Health, Republic of Zambia | Practitioner registration details available upon request

    To raise a concern, contact us at info@lusakaivf.com or the HPCZ at +260 211 238 328.